Terms of Service

Agreement to Terms

Welcome to Avalon. These Terms of Service govern your use of our website and the arcade game development services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time, and your continued use of our services constitutes acceptance of any modifications.

These terms apply to all visitors, users, and clients of Avalon, including those who browse our website, submit inquiries, or engage our professional services.

Service Usage and Access

Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of our services. Prohibited activities include:

• Attempting to gain unauthorized access to our systems or networks
• Transmitting malicious code, viruses, or harmful software
• Using automated systems to access our website without permission
• Attempting to interfere with the proper functioning of our website
• Misrepresenting your identity or affiliation with any person or entity
• Using our services to violate any applicable laws or regulations

Permitted Uses

Our website is designed to provide information about our arcade game development services and facilitate professional inquiries. You may use our website to:

• Learn about our services and development approach
• Submit inquiries regarding potential projects or collaborations
• Contact us for professional consultations
• Access publicly available information about our studio and offerings

Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any credentials and for all activities that occur under your account or access.

Fair Usage Guidelines

We expect all users to engage with our services in a professional and respectful manner. Excessive or abusive use of our contact forms, inquiry systems, or other communication channels may result in temporary or permanent restrictions on access.

Professional Engagement and Communications

Client Relationships

When you engage our services, you enter into a professional relationship with Avalon. This relationship is governed by specific project agreements, proposals, and contracts that outline the scope of work, timelines, deliverables, and compensation. These project-specific agreements supplement and work in conjunction with these general Terms of Service.

Communication Responsibilities

Effective communication is essential for successful project outcomes. Clients are expected to:

• Provide accurate and complete information regarding project requirements
• Respond to inquiries and requests for information in a timely manner
• Review and provide feedback on deliverables within agreed timeframes
• Maintain professional and respectful communication with our team

Termination of Services

Either party may terminate an engagement under the terms specified in the relevant project agreement. We reserve the right to suspend or terminate services immediately if a client violates these Terms of Service, engages in abusive behavior, or fails to meet payment obligations.

Professional Conduct

We maintain high standards of professionalism and expect the same from our clients. Harassment, discrimination, or abusive behavior toward our team members will not be tolerated and may result in immediate termination of the professional relationship.

Service Availability and Modifications

Website Uptime and Maintenance

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our control. We will make reasonable efforts to minimize any disruption and provide advance notice when possible.

Service Features and Availability

The arcade game development services we offer are subject to our current capabilities and availability. Service features, pricing, and offerings may change over time as our studio evolves and market conditions shift. We reserve the right to modify, suspend, or discontinue any aspect of our services at our discretion.

Geographic Considerations

While we are based in Paris and primarily serve clients in Europe, we may consider projects in other regions on a case-by-case basis. Geographic location may affect service delivery, communication schedules, and project logistics.

Service Updates and Improvements

We continuously work to improve our services and development processes. Changes to our methodologies, tools, or approaches will be implemented to benefit our clients and enhance project outcomes. Ongoing projects will be managed according to the terms agreed upon at project initiation unless mutually agreed otherwise.

Intellectual Property Rights

Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Avalon or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission.

Project Work and Deliverables

Intellectual property rights for project deliverables are addressed in individual project agreements. Generally, clients receive appropriate licenses or ownership rights as specified in their contracts, while we retain rights to our proprietary development tools, methodologies, and reusable components.

Portfolio and Case Studies

Unless otherwise agreed in writing, we reserve the right to feature completed projects in our portfolio and marketing materials. We will respect client confidentiality requirements and obtain approval before publicly sharing sensitive project details.

Trademark and Brand Usage

The Avalon name, logo, and brand elements are our trademarks. You may not use our trademarks without prior written consent. Similarly, we will respect client trademark rights and obtain necessary permissions for brand usage in project work.

Payment and Financial Terms

Pricing and Quotations

The pricing information displayed on our website represents general service ranges and is subject to project-specific requirements. Final pricing will be confirmed in project proposals and agreements. All prices are quoted in US dollars unless otherwise specified.

Payment Terms

Payment schedules, methods, and terms will be outlined in individual project agreements. Standard payment terms typically include deposits or milestone-based payments. Late payments may be subject to interest charges and may affect project timelines.

Refund Policy

Refund policies are project-specific and will be detailed in your service agreement. Generally, deposits and completed work phases are non-refundable, though we strive to address any concerns through communication and reasonable accommodation.

Additional Costs

Project agreements will specify what is included in the quoted price. Additional costs for scope changes, expedited timelines, third-party services, or other modifications will be communicated and approved before being incurred.

Disclaimers and Limitations

Service Warranty

We provide our services with professional care and expertise. However, our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the suitability of our services for particular purposes or the achievement of specific outcomes beyond those explicitly stated in project agreements.

Website Information Accuracy

While we make efforts to ensure the accuracy of information on our website, we do not warrant that all content is completely accurate, current, or error-free. Service descriptions, pricing, and other details are subject to change and should be confirmed through direct communication.

Third-Party Links and Services

Our website may contain links to third-party websites or references to third-party services. We are not responsible for the content, accuracy, or practices of these external resources. Use of third-party services is at your own risk.

Project Outcomes

While we work diligently to deliver high-quality arcade game development services, specific project outcomes depend on numerous factors including client input, market conditions, and technical considerations. We do not guarantee commercial success or specific performance metrics unless explicitly stated in project agreements.

Limitation of Liability

To the fullest extent permitted by law, Avalon and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or project delays
• Reputational harm or market position effects

Our total liability for any claims arising from your use of our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

These limitations apply even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential damages, so the above limitations may not apply in full.

Governing Law and Dispute Resolution

Applicable Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Jurisdiction

Any disputes, claims, or controversies arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Paris, France. By using our services, you consent to the personal jurisdiction of these courts.

Dispute Resolution Process

In the event of a dispute, we encourage parties to first attempt resolution through good faith negotiation and direct communication. If informal resolution is unsuccessful, disputes may be addressed through mediation before pursuing litigation.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the parties' intention, or if such modification is not possible, the provision shall be severed. The remainder of these terms shall continue in full force and effect.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify active clients via email or through prominent notice on our website.

Your continued use of our website or services after changes to these terms constitutes acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our services.

For existing project engagements, the terms in effect at the time of project agreement will generally continue to apply unless mutually agreed otherwise.

Questions About These Terms

If you have questions or concerns about these Terms of Service, please contact us:

Avalon - Legal Department

47 Rue du Faubourg Saint-Honoré

75008 Paris, France

Email: info@aval-on.com

Phone: +33 1 45 62 73 18